Shipping and delivery

Payment methods

You can pay your AVADO box with following payment methods:

Shipping

We ship AVADO boxes worldwide for free. Devices are shipped from Switzerland, Germany and the US, according to the best shipping option for you. You can check our shipping addresses here: https://docs.ava.do/support/delivery/

We do not charge VAT on your order except for orders in CH and the EU. Outside of CH and EU you will receive a customs invoice for your import taxes on your purchase, equivalent to the local applicable VAT tariff on receiving your package.

Orders are collected troughout the month. Our delivery process includes manufacturing, installation and then shipping to you. Expect to receive your AVADO approximately 4 weeks after your order.

Invoices

If you need an invoice issued to your company, please send us a mail at support@ava.do stating the details of the recepient of the invoice + VAT number.